Privacy Policy

Effective 24 October 2026. This policy explains what {{brand}} (the Windows app, the phone app and {{brand}} Keyboard) collects, why, who it is shared with, how long it is kept, and what you can do about it.

Who we are

{{brand}} is run by PT Janji Daya Anugerah, Green Garden Blok A14 No 5, Kedoya Utara, Kebon Jeruk, Jakarta Barat, DKI Jakarta 11520, Indonesia. Questions about privacy: support@trygale.app.

What {{brand}} does with your data, in short

• When you dictate, your voice is turned into text by a speech service, and the text can be tidied by an AI model. That needs the internet.
• What you type on the keyboard is not sent to us. Autocorrect and word suggestions run on your phone.
• Words {{brand}} learns about your writing stay on your phone.
• We never sell your data and never use it for advertising.

What we collect

Your account

Your email address and, if you sign up with a password, a salted hash of it (we cannot read your password). If you choose “Continue with Google”, we receive your Google email address. We also keep the name of each device you sign in on and when it was last used.

Dictation

• Audio. Your voice is sent to our speech provider (ElevenLabs) to be turned into text. In the fast “live” mode the audio goes straight from your device to ElevenLabs using a one-time pass from our server. Otherwise the recording passes through our server on its way there. We do not store your audio.
• Text. The transcript is sent to an AI model (Anthropic Claude) to fix punctuation, stray words and, if you ask for it, style or translation.
• Dictation log. To check quality and fix errors, our server keeps a log of each dictation: the date, the length, the language and settings, timings, the text as transcribed and the text as inserted, any error, and the name of the app you were typing in. The log is linked to your account. It is kept for 30 days and then deleted.
• Credits. We record how many credits each dictation used (based on its length), so we can bill you correctly.

Ask {{brand}}

Ask {{brand}} sends the text you wrote to our server only when you tap it. It never runs from password, email, web address, number or phone fields, and it stays off when an app asks the keyboard not to learn from what you type (for example private tabs).

Purchases

Subscriptions are sold through Google Play (and the App Store on iPhone). The store handles your payment, and we never see your card. We receive a purchase token and the plan and renewal dates so we can give you your monthly credits.

Stays on your device

“Teach {{brand}} your writing” and “Your words” (words and phrases from contacts, WhatsApp exports or text you paste) are processed and stored on your phone only. They are never uploaded, logged, included in crash reports or backed up, and you can delete them from the keyboard settings at any time.

Permissions {{brand}} asks for

• Microphone – to record when you tap the mic key.
• Internet – to reach the speech and AI services.
• {{brand}} Keyboard works as a keyboard, so it can see what you type in the field you are using, which is how any keyboard works. It does not need the Accessibility permission.
• The phone app’s floating button uses the Accessibility service and “display over other apps” to insert dictated text into other apps. It uses them only for that.

Who we share data with

Only the services needed to run {{brand}}, under their own terms and privacy policies:

• ElevenLabs – speech-to-text.
• Anthropic – AI text fixing.
• Google – Google Play billing and, if you choose it, Google sign-in.
• Our hosting provider – our server runs in Helsinki, Finland.

We may also disclose data if the law requires it. We do not sell or rent personal data.

Where your data goes

Your data is processed outside Indonesia, in Finland and in the countries where our providers operate (including the United States). By using {{brand}} you agree to this transfer. We choose providers that protect data under their published terms.

How long we keep it

• Audio: not stored by us.
• Dictation log: 30 days.
• Account, credits and subscription records: while your account exists, and afterwards for as long as tax and accounting law require.

Your rights and choices

You can ask us to see, correct or delete the data we hold about you, and to delete your account, by emailing support@trygale.app from the address on your account. We reply within 30 days. These rights follow Indonesian Law No. 27 of 2022 on Personal Data Protection and, where it applies to you, similar laws elsewhere. You can also turn off the microphone permission at any time; dictation will then stop working.

Security

Connections to our server are encrypted. Passwords are stored only as salted hashes, sign-in tokens are stored only as hashes, and our provider keys never leave our server. No system is perfectly secure, but we limit who can reach the data.

Children

{{brand}} is not meant for children under 13, and we do not knowingly collect their data.

Changes

If we change this policy in a way that matters, we will update the date above and, for big changes, tell you in the app or by email.